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What are shipping charges?

Shipping charges depend on your order. If order requires shipping charges, it will mention with order detail. Mostly there is no shipping charges.

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How much time will it take to get delivered?

All shipments (In India & Worldwide) are delivered in 5-20 business days once the order is received.

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What payment options are available?

Credit & Debit Cards, Net-Banking, UPI, Paytm, other wallets, ratrim wallet.

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What if my product is damaged in transit?

In such cases, please whatsapp at 9509945745 within 48 hours of delivery. Do mention your order number and attach a few snapshots of the damaged product. After investigation, Ratrim will ship the replacement against the damaged product (Free Of Cost) or will issue a credit note of same value, valid for one year. Read more about our refund policy here.

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Are there any taxes and customs duties that I have to pay?

No, all the customs duties and taxes are paid by us.

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What is an SKU code?

Each product on the website has a unique code attached to it. You can view the SKU code of the product by visiting the product page (sample product page here)